MyCumbria Terms & Conditions
- Card is valid for subscriber and anyone else associated within the terms and conditions set by each provider.
- Card is non-transferable and non-refundable.
- Member must abide by any restrictions determined by each individual provider and follow the conditions set by them.
- Photographic ID may be required at the discretion of each individual provider in conjunction with your membership card.
- Card must be presented upon redemption of discount even if pre-booking has been required.
- Card is valid for one year from date of purchase.
- In the case of loss or damage to the card the holder must apply for a replacement for which a charge (£5) will be made to cover administration and postal costs.
- Offers valid by use of the card cannot be used in conjunction with any other offer.
- All participating providers have discretion to change their discounts and offers, in relation to the scheme at any time.
- Cumbria Tourism does not guarantee any of the products or services offered by providers participating in the scheme.
- We reserve the right at our absolute discretion to withdraw a membership card and the benefits of its use from any person who does not conform with the terms and conditions or who does not abide by arrangements related to the scheme including any abuse or misuse of staff, facilities or equipment.
- The provision of incorrect information with the intent of defrauding Cumbria Tourism or the improper use of the card will result in the forfeit of the card without a refund being made.
- Retail discounts may exclude some product lines.
- Terms and conditions of each individual offer are set and determined by each individual provider and are clearly stated on the website.
- Your MyCumbria card is valid for the period of 12 months from the date of issue. Cumbria Tourism will contact you to remind you your MyCumbria card is ready for renewal. If you would prefer us not to contact you, please email info@mycumbriacard.co.uk