Following production of our brand-new website we are now in a position to offer our members a digital alternative to their physical card.

Benefits:

  • Sustainable – the less plastic we use the better!
  • Improved functionality – store it on your phone – no need to carry a wallet anymore!
  • Streamlined renewals process – renew instantly at the click of a button. No more waiting for cards to arrive in the mail.
  • Improved communications with all cardholders.
  • Improved opportunity to promote offers – we are now able to promote new offers directly to cardholders’ handsets.

How to sign up:

  • You can buy or renew your card via our website here.
  • Once you have completed your purchase, you will be sent an email containing a link to download your digital card.
MyCumbria Card digital download
  • Click the link and follow the instructions to download a digital card to the digital wallet in your smart phone.
MyCumbria Card digital download

How it will look:

MyCumbria Card digital download

Physical cards:

If you prefer a physical card they are still available as always.

MyCumbria card

F.A.Qs

How long does a digital card last?

12 months from the moment of purchase.

Can I have both a digital and a physical card?

No, we are unable to offer both, it is £20 for either a digital or physical card (12 months).

How long does a membership last?

For 12 months from the date the card is issued. There will be an expiry date on your physical/digital card.

How do I know what offers are available to me?

All offers are listed on this website. You should regularly visit the website for the latest special offers. Make sure you have provided us with your email address as we send regular eNewsletters to update our members. Also like us on Facebook and follow us on Instagram.

What do I do if I encounter any resistance to using my card at one of the associated providers?

Please email us on info@mycumbriacard.co.uk

How do I renew my membership?

You will be notified via your digital wallet app that your card is due to expire.

How many people can use my card?

It will vary from provider to provider, so it is important to check the terms and conditions of the offer on our website carefully. Please note that we can only print one name on a digital card. 

What if my phone battery dies?

It is the digital cardholder’s responsibility to have access to their phone when they are required to show their digital card. This includes battery power, phone damage, loss or theft.