MyCumbria Sign up for Businesses

If your business is in Cumbria and you would like to be a part of the MyCumbria scheme and provide an offer for local residents please fill in the Booking Form and return to  MyCumbria can work for any type of business no matter how big or small so if you would like to speak to someone for further information on what it can do for you please give us a call on 01539 822 222 or download more information here.

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Please read Terms and Conditions

Frequently Asked Questions for providers of MyCumbriaCard

Here are some of the questions we anticipate you will have and our answers to those.

  • Do I need to be a member of Cumbria Tourism to partake in the MyCumbria Card scheme?
  • No. You just need to be a Cumbrian business with a great offer.

  • How long do I have to offer the special ‘offer/ discount' as a provider for the MyCumbria Card scheme?
  • Your arrangement will be for a 12 month period from the date when you sign up and may be renewed after that. Consumers will pay £20.00 for their membership of MyCumbria Card for a 1 year period, it would be unfair on any of those parties if your agreement changed significantly during that period.

  • When someone presents a MyCumbria Card at my business does my agreement only apply to that one person? For example if I have a restaurant and a party of 4 make a booking, does the special agreement I have pledged just apply to the one person with the card or the party of 4?
  • This is entirely your decision. When we are initially talking to you about you becoming a provider for MyCumbria card, we will ask you to quantify your offer, which will then form part of your contract with us. Here are some of the options:
    • 10% discount on a party of up to 4 people
    • 2 children go free, with 2 adults
    • Many providers have stated that there are no restrictions on who the card applies to as this encourages more business and keeps it simple to administer.

  • When someone presents me with their card, is there anything specific I or my staff need to do with it?
  • Yes, if possible. The card will have a membership number. We would like you to log that number, the date in which it was used and the number in the party. We appreciate that when you are running a busy business this might not always be possible so it's not obligatory. However it is advised so that we can evaluate the usage of the scheme both as a whole and for individual businesses. In your joining pack for MyCumbria we will provide you with a data form for this purpose. It would be helpful if this information could be returned to us every 2 months.

  • Supposing I wanted to promote my business during seasonal times i.e. create a special offer which is better than the standard minimum of 10%?
  • Not a problem, that's what the website is for. If you wish to create a better/different additional offer then you need to let us know. We plan to host monthly special promotions. You just need to let us have the details.

    The success of this scheme will very much depend on how you as ‘providers' use it as part of your business marketing. The more ingenious offers you pledge the greater the demand will be.

  • What do I do if I suspect that someone is using a card fraudulently?
  • This very much depends on the circumstances, however it would be very helpful if you could report the card number to us so that we can investigate.